Shipping policy

Shipping Policy – URBAN TROLLEY (Pakistan)

At URBAN TROLLEY, we are committed to delivering your orders quickly, safely, and at no extra cost. We currently offer FREE shipping across Pakistan on all orders unless otherwise stated.

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day. Once your order is dispatched, you will receive a confirmation message or call with delivery details.

Delivery Time

We deliver orders across Pakistan within 3–7 business days, depending on your city and location. Delivery times are estimates and may vary due to factors beyond our control such as courier delays, weather conditions, or public holidays.

Shipping Charges

We offer FREE shipping all over Pakistan. There are no hidden delivery charges.

Cash on Delivery (COD)

Cash on Delivery is available nationwide. Please ensure someone is available at the delivery address to receive and pay for the order.

Delivery Issues

URBAN TROLLEY is not responsible for delays caused by courier services, incorrect addresses, or failed delivery attempts. If an order is returned due to incorrect information or unavailability, re-shipping costs (if any) may be charged.

Order Tracking & Support

If you have any questions about your order or delivery, feel free to contact us at urbantrolley12@gmail.com. We’re always happy to help.